Privacy Policy

Digital Playspace, Inc. owns, produces, operates, and maintains DigitalDollhouse.com (“Digital Dollhouse” “the site” “we”). Digital Dollhouse cares about the privacy and safety of all of our users. Before visiting the site or submitting any personal information, please read this Privacy Policy with your parents/child. If you have any privacy-related questions, please contact us at:

Effective Date

Digital Dollhouse last updated this Privacy Policy on April 7, 2009. The Privacy Policy applies to all information the site previously obtained. Digital Dollhouse reserves the right to change its Privacy Policy at its sole discretion. By continuing to use this site and/or providing to us personal information, you accept and will be subject to the revised Privacy Policy. Digital Dollhouse will inform users of any such changes by posting a new Privacy Policy on this site. If Digital Dollhouse revises our data collection, use, and/or disclosure practices in a manner that requires notice and/or verifiable parental consent, we will do so in accordance with the Children’s Online Privacy Protection Act (COPPA).

Visit Protecting Kid’s Privacy for more information on COPPA and children’s privacy.

Privo’s Privacy Assurance Program

Digital Dollhouse is a participant in the Privo’s Privacy Assurance Program. As part of participating in the Privacy Assurance Program, Digital Dollhouse adheres to the strict information collection, use, and disclosure requirements. Privo is an independent, third party organization committed to safeguarding children’s personal information collected online, and to helping parents and their children exercise control over personal information while exploring the Internet. The seal posted on this page indicates that Digital Dollhouse has established privacy practices and has agreed to submit to Privo’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at 213.580.1479 or privacy@digitaldollhouse.com. If you have further concerns after you have contacted Digital Dollhouse, you can contact Privo directly at privacy@privo.com.

Information Collection and Use

Digital Dollhouse does not condition a child’s participation in any of our online activities on the disclosure of more information than is reasonably necessary to participate in the activity. Below is a description of how Digital Dollhouse collects and uses information from users.

Registration

In order to create an account, Digital Dollhouse requires users to provide a Member Name (not their real name), the parent’s email address, and a password. Digital Dollhouse collects the parents’ email addresses primarily for our automated account activation and password retrieval systems and may use it to verify parental consent of children to use the site. We retain the right to communicate safety and privacy messages, general updates, and usability features via email. For special reasons, we may also send marketing materials.

Purchasing Subscriptions, ddCoins, or Gifts

In order to purchase a subscriptions or Digital Dollhouse Coins (ddCoins), Digital Dollhouse requires purchasers to provide first name, last name, street address, city, state, country, and postal code along with valid credit card number and owner’s name.

Invite-A-Friend

Digital Dollhouse members that are signed-in can invite friends who aren’t members to join by submitting the friends’ email addresses. Digital Dollhouse neither collects the member or recipient’s name nor allows member to freely type any information in the email message. Digital Dollhouse deletes the recipient’s email address after sending the invitation email.

FAQ

Digital Dollhouse allows users to submit questions to Digital Dollhouse at its FAQ page. Digital Dollhouse requires the user to provide a name, email address, subject, and the question’s content. Digital Dollhouse collects this information for the sole purpose of responding directly, on a one-time basis, to the specific question. Digital Dollhouse does not use the information to re-contact the user after the initial response and subsequently deletes the personal information.

Contact Us

Digital Dollhouse allows users to submit feedback and questions to Digital Dollhouse at its Contact Us page. Digital Dollhouse requires the user to provide a name, email address, subject, and the feedback or question’s content. Digital Dollhouse collects this information for the sole purpose of responding directly, on a one-time basis, to the specific feedback or question. Digital Dollhouse does not use the information to re-contact the user after the initial response and subsequently deletes the personal information.

Cookies

Digital Dollhouse uses a software technology called "cookies." Cookies are small text files that we place in visitors’ computer browsers to store their preferences. Cookies themselves do not contain any personally identifiable information. Although cookies could enable us to relate a visitor’s use of this web site to personal information that a visitor has provided, such as an email address, we do not use them for this purpose. We do use "cookies" to determine how many visitors we have and how often they visit various sections of our site.

Web Visit Logs

Digital Dollhouse may collect information about users through technology to make our web site more interesting and useful to you. We routinely collect our users’ visit information including pages visited on the site, the date and time of the visit, IP address, and the version of browser used. We use this information for improving our content and services and for investigating cases of suspected abuse.

Third Parties

Digital Dollhouse does not share any personally identifiable information of our users with any third parties, commercial or otherwise, except that we may provide such information to parties involved in a merger, consolidation or other reorganization of Digital Dollhouse or to a party that purchases substantially all of our assets related to the site. We may, however, also comply with requests for personally identifiable information from law enforcement or other governmental agencies, or requested pursuant to appropriate legal process.

Parental Rights

Parents can review their child’s personal information, have it deleted, and refuse to allow the further collection or use of the child’s information. Digital Dollhouse allows parents to manage all of the aspects of the child’s membership in the Parents Dashboard. At the Parents Dashboard, parents can edit the child’s profile; cancel or update the child’s subscription; manage orders; view the amount of their ddCoins; add ddCoins to the child’s account; and view the child’s friends list. In order to access this information, the parent must provide the child’s member name and password. If the parent has forgotten the password, the parent can send a request for the password here. Digital Dollhouse will then send to the current parent email address a message containing a link that will allow the parent to log in and change the account password. The link works only once and expires after one day. Nothing will happen if it’s not used. Parents can also request to review their child’s personal information, have it deleted, and refuse to allow the further collection or use of the child’s information by contacting Digital Dollhouse by phone, fax, email, or in writing at the address listed below. Please be sure to include your email address and a telephone number where we can reach you. To protect your child’s privacy and security, we will take reasonable steps to help verify your identity before granting you access to the information that we collect and maintain about your child. Please note that this may require that we cancel and delete your child’s account.

Your California Privacy Rights

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our users who are California residents to request certain information regarding our disclosure of our users’ personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write us: